Date of Stay: 18/07/20
Efficiency and helpfulness of reception team: 5
Standards of housekeeping and maintenance: 5
Service and quality of food in bar and restaurant: 5
Comfort of accommodation: 5
Overall service and staff friendliness: 5
General Comments: Best Hotel I’ve been too in a long time!
My husband and I booked a night here with friends , our first trip out after lockdown.
We were slightly worried how it would go with the rules and conditions attached to Covid.
We need not have worried, from the moment we arrived we felt very relaxed, the hotel itself was spotlessly clean, from reception to lounge, restaurants and rooms, all the correct restrictions in place. It was beautiful very relaxed and friendly atmosphere, there was plenty of out door seating and it was wonderful to sit outside in the sun, having a drink and catching up with friends.
The staff were second to none, from our arrival in reception to check out, every single staff member were amazing even though they were flat out busy they had a smile on their faces , even behind masks lol. Our tourist industry want us to stay at home and if you are going on a staycation, I would highly recommend the Springhill Hotel Kilkenny.
We we definitely be going back.